common
problem
Frequently Asked Questions (FAQs)

To make it easier for the public to find information and use the tools, below we have compiled a collection of commonly requested FAQs.



1. What browser and screen resolution are recommended for the Website?


It is recommended to use IE 6.0 or above in compatibility mode and change the screen resolution to 1024×768.

2. How do I search for information on the Website?


In the search box at the top right corner of this site, type in any keywords of the information you are searching for, then determine the search range, and click the "Search" button. If you need further assistance, click the "Help" button in the search area.

3. You can find information by following means:


1) Click each section to view the information directly. 2) Click each column at the bottom of the website. 3) Search for information through the search engine by using full text or title.

4. How do I save the webpage?


Click “Save As” in the “File” menu and choose the file type that matches your needs.

5. How do I bookmark the current webpage?


Click on “Favorites-Add to Favorites”, rename the webpage, and then click “OK”.

6. How do I contact Duofu Aviation?


If you encounter any issues or have any suggestions while browsing the Website, click “Contact Us” at the bottom left of the page and send an email describing your issue, or suggestion to aviation@duofugroup.com.

7. How do I create a desktop shortcut for the current webpage?


Right-click the current web page and then click “Create Shortcut”.

8. How do I send the current webpage by email?


Click "Send" on the "File" menu, then click “Email Page” or “Email Link”. Fill in the email address you wish to send the webpage to, then send.

9. Why can't I open the webpage?


If you access the Internet through LAN, connection errors or timeout errors will occur due to the limitation of the LAN bandwidth. You can also try refreshing the webpage, or logging in at a different time.